Tootevalik

Our Return Policy

If you’re unsatisfied with products you purchased from us, you can return your item(s) within 14 days after receiving the goods, as follows:

- We only accept returned items in their original resalable condition - unused, with original tags and labels and packaging.

- All return shipping costs shall be paid by the customer.

- In order to return goods, you have to submit a request for withdrawal from the purchase of goods and its standard form can be found here: download link. The form should be filled and sent to info@pro-fishing.eu no later than 14 days after receiving the goods. The same form must be included with returning items (as a paper document).

- If requested, the you must provide evidence that the goods were handed to the logistics company within the 14 days after receiving the goods.

- We will refund the costs, including initial shipping costs to the same Bank / Credit Card / PayPal account from which we received the payment within 14 days after receiving the returned items.

- If the condition of the product to be returned has deteriorated, the customer is responsible for the decreased value of the object.

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